How to Solve Outlook Incoming Emails Disappearing Issues?

Are you facing the issue of “Outlook incoming email missing”? In some cases, you try to find an email in Outlook but can’t find it in your inbox. Users have faced this problem many times and they are looking for the same reason and solution. These emails can be new or old, from someone, etc. We will mention the same reasons and solutions here.

Reasons for Outlook Incoming Emails Disappearing

There can be many reasons why emails are missing from your Outlook inbox. Some may be reversible, while others may be permanent. Here are some reasons:

• Problems with Configuration Settings – You may encounter this issue if you have an error while configuring your account’s POP or IMAP settings.
• Accidentally Deleted Emails – If you delete emails by mistake and don’t know they can disappear from your account. For example, your Outlook is configured and synced to your phone without you knowing that when you delete emails from your phone, they are also removed from your account.
• Inactivity – If you have been inactive for a long time then you may also experience this problem.
• Incorrect Filter Settings – You may have applied the wrong filter. This makes emails that are days old, read, unread, without attachments, etc inaccessible.
• Hacked Outlook Account – If your Outlook account has been hacked or misused by someone, then you may face this problem. To fix this, try changing your password.

Now that you know the reasons for missing Outlook emails received, let us walk you through those solutions.

Solutions to Resolve Emails Disappearing in Outlook

As mentioned above, Outlook emails disappear for a variety of reasons. Let’s take a look at the solutions to recover these emails.

Stopping Outlook Incoming Emails Disappearing Issue

Solution 1 – Save all the Emails on the Microsoft Server

1. Go to the “File” menu, then click on the “Account Setting” option. 

Note: If you are using an earlier version of Outlook, click on Tools and select Account Settings.

1. Select an email account under the “Email” option, and click on “Change”. 
2. A pop-up to change the account is shown. Click on the “More Settings” option. 
3. Go to the “Advanced” tab inside the window of “Internet E-mail Settings”. 
4. Select “Leave a copy of messages on the server”. Click on the “OK” button to save all the changes. 

If the given method doesn’t work, use the next method.

Solution 2 – Using View Settings

1. Select the View option in the menu bar. Select the “Current View” tab and click the “Messages” button. 
2. In Outlook 2003 version, it will be View > Arrange By > Current View.
3. Click on the “View” option. Next, go to “Current View” and click on the “Define View” button.
4. Select the Changed option from the Custom View Manager window. Inside the Custom View Manager’s window, the Changed option should be clicked. 
5. Now, click on the “Reset” button. Click on the “Apply View” to finalize the process.

For Outlook 2010, 2013, 2016, and 2019 versions

1. Open the Outlook application and follow “View” > “View Settings”.

1. A window will pop up showing “Advanced View Settings”. Navigate to the Filters option on the left panel and click on it.

1. Click on the More Choices tab. Make sure all options are unchecked. Click OK.

1. Go back to your inbox and click on the Deleted Items folder.

How to Retrieve Permanently Lost / Deleted Emails in Outlook?

If Outlook incoming emails disappear from Outlook 2021, 2019, 2016, 2013, 2010, 2007, 2003, 2002, or 2000 versions then go with an automated solution. If you accidentally deleted emails permanently and can’t find them anywhere, you may want to try third-party software. Free PST Repair Tool can retrieve permanently deleted emails, contacts, tasks, calendars, notes, and journals.

The software can recover emails in various file formats such as PST, EML, MSG, HTML, and Office 365. It can recover lost PST files and preview deleted red Outlook data items. Best-in-class software for Windows OS 11, 10, 8, 7, and Windows Server 2019, 2016, 2012 R2, and 2008 versions. Also, the Outlook PST Repair Software is available for Mac OS 10.8 and above versions.

Let’s see how the Microsoft Outlook Recovery Software works.

1. After launching the software, click on the “Add Files” option. 
2. Select the “Select File” option. Click on the “…” option to browse for the desired file. Click “Open“.
3. Select Quick Scan Mode and click Add.
4. Click on the “Export” button. Select the export type as PST and select “Advanced Settings” and click “Save”.
5. Click on the Browse option to select the destination location. Then, click “Export”.

You can choose to search for the files you want to recover by clicking the “Search for Files” option. From here, you can choose the “Search Selected Drives” option to recover selected files or the “Search All Drives” option to recover all files in a folder.

During the scanning process, if the files cannot be viewed after using “Quick Scan Mode”, the user can also select “Advanced Scan Mode”. Users can also export files to EML, HTML, MSG, and Office 365 formats.

 In Advanced Settings, you can choose from

• Split PST: Select this option to limit the size of the PST file.

• Date Filter Option: Apply this filter to migrate data for a specific period.

• Category: User can export selected folders to PST files like Email, Calendar, Contacts, etc.

You can also choose to export selected emails by checking the boxes next to the emails you want to export.

The software also provides support for two email encryptions, SMIME and OpenPGP. It supports all types of visualization; Hex, MIME, Header, HTML, RTF, etc. This software provides an option to not export empty folders and to have a hierarchy before recovery.

How to Export Emails from Apple Mail to Outlook Mac?

Summing Up

Missing emails received by Outlook can be very scary for many people, especially those who have little technical knowledge. We provide reasons and solutions to get back lost emails in Outlook. If they are simply missing, you can use the manual method. But if you have deleted them permanently, then use the PST Repair Tool to get those emails back. Doesn’t require Microsoft Outlook to be installed, and supports Windows 10 (32-bit and 64-bit) and Outlook (32/64-bit).